NOTE: The Health o Meter product warranty requires proof of purchase for all warranty claims

LIMITED WARRANTY

What does the Warranty Cover?
Pelstar LLC scales are warranted from date of purchase against defects of materials or in workmanship for a period of 1, 2 or 3 years (see list). If product fails to function properly, return the product, prepaid and properly packed to Pelstar. If manufacturer determines that a defect of material or in workmanship exists, customers' sole remedy will be repair or replacement of scale at no charge. Replacement will be made with a new or remanufactured product or component. If the product is no longer available, replacement may be made with a similar product of equal or greater value. All parts including repaired and replaced parts are covered only for the original warranty period.

Who is Covered?
The original purchaser of the product must have proof of purchase to receive warranty service. Pelstar LLC dealers or retail stores selling Pelstar products do not have the right to alter, or modify or any way change the terms and conditions of this warranty.

What is Excluded?
Your warranty does not cover normal wear of parts or damage resulting from any of the following: negligent use or misuse of the product, use on improper voltage or current, use contrary to the operating instruction, abuse including tampering, damage in transit, or unauthorized repair or alternations. Further, the warranty does not cover Acts of God, such as fire, flood, hurricanes and tornadoes. This warranty gives you specific legal rights, and you may also have other rights that vary from state to state or province to province or jurisdiction to jurisdiction.

To get Warranty Service
Make sure you keep your sales receipt or document showing proof of purchase.
Call 1-800-815-6615 to receive a return authorization. Attach proof of purchase to your defective product along with your name, address, daytime telephone number and description of the problem. Carefully package the product and send with shipping and insurance prepaid to:
Pelstar LLC
Attention R/A#________________
Repair Department
11800 South Austin Avenue, Unit B
Alsip, IL 60803

If your scale is not covered by warranty, or has been damaged, an estimate of repair costs or replacement costs will be provided to you for approval prior to servicing or replacing.